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Conditionally alter HTML Transaction Form based on Item List

edited Jan 8, 2020 3:33AM in SuiteCloud / Customization 1 comment

(Relatively new to the user group, so apologies if this is addressed already, or is in the wrong form).

We currently process about 10-15K donations a month; and our donors receive a tax receipt email using a Transaction Form HTML template. We have an integration script that uses SuiteTalk to create CashSale records.

Goal / Challenge:
I need to customize the contents of that HTML Transaction Form email to include 1 extra line in the footer (outside of the main item list table generated by NLCOLUMNS), based on the CashSaleItemList.

Business rule to enforce:
If there is an item that falls under a parent item of "Merchandise" (or alternatively, if any of the items is the "Shipping") then I need to suppress a message in the template that reads "No goods or services were provided in return for your contribution."


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