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Read on for the latest updates including:
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• SuiteWorld On Air registration
• New NetSuite Prompt Studio Contest
• And more!
Check out this thread to learn more!
Brainstorming....Any thoughts?
We have a client who currently leverages Support Cases. Their latest ask is for a unique URL per case to be embedded in support emails that allow their customer to click and get limited case information; essentially a case summary.
e.g. Case Number, Title, Summary, Activity, Closed date.
They are saying the case contacts / logins are getting to be too much to manage for "high priority, casual viewers". They will always require customers to login to view/update cases.
Any thoughts?
I thought about trying to figure out a way to leverage an externally available suitelet but dont know how far I can go with that.
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