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Customer Sales Report: Messes up when you add quantity? Please confirm.

edited Jan 3, 2020 12:37AM in Search / Reporting 6 comments

Hello All,

I have run into an issue when I'm running a customer sales report.  For some reason the report gives back false data when you add quantity to the report.  To reproduce, please try running the regular sales by customer summary report and look at the total sales number.  Then customize the report to add quantity, this is so we can see how many units where sold.  When I add this column the data loses some of the sale rows and the revenue is drastically different.  Can someone else test this out on their account and confirm please.

Thanks.

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