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Wrong Grand Total on Formula Field

edited Jan 3, 2020 12:37AM in Search / Reporting 1 comment

Hi, I've created a custom report (based on the Customer Profitability Detail) for a customer which simply multiplies the Item Purchase Price * Quantity in a formula field.  I checked the box to give me a Grand Total on that formula field.  The Grand Total does not add up to the sum of the values in the column.  This is a bug. I've reported the bug to support over 2 months ago.  They agreed it is a bug yet there is no priority on this issue, however it seriously affects my customers ability to track costs on a per job basis.

Are there any suggestions as to how to achieve the same result?  Better yet, is there any way to get this escalated so it is resolved?

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