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Reports Timeout in Version 11

edited Jan 3, 2020 12:36AM in Search / Reporting 2 comments

Is anyone else experiencing the following:

- Standard, out-of-the-box reports time out
- Those same reports fail when you "alert me when ready"
- When reports do show up, drill downs time out


We are experiencing all of these issues in Version 11, but did not have this issue in the last version.

When notifying support of the issue their response to the case was "works as designed." Their workaround was to run reports in the background. This either results in a report failure, or it could take up to 10 hours to get information.

If anyone else is having this problem we should find an enhancement attach our names - it seems like the only way to move things forward.

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