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Estimated Commission Detail Report

edited Jan 3, 2020 12:35AM in Search / Reporting

We have customized the above report to only show Invoices, Cash Sales, Credit Memos, and Cash Refunds. This works well and shows us the commission sales people are entitled to on billings and excludes bookings.

So far so good.

The problem is if a customer has some items on backorder the system will not take into account any invoiced items on this order until any backorders have been cleared.

So if a customer has 10 lines on the order and we supply 9,  1 line is on backorder. We would then invoice the customer for the 9 lines we have supplied. This invoice would not show on the report? If we go in and close the remaining line on the order, re- run the report the invoice then appears?

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