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Sales by Item Summary Report - Error in Quantity Sold

edited Jan 3, 2020 12:35AM in Search / Reporting

Hi All - as a newbie, this is my first post.  help very appreciated.

I am trying to use the Item Summary Report to see how many of each item we sold.  However, I have found that in cases where an invoice received 2 or more payments until paid in full, the items associated with that invoice are (incorrectly) summed for each payment instance associated with that invoice.   This is confirmed by drilling into an item in the summary report to see the transactions associated with the total.   An example:

The Item Detail Report correctly shows the following information - 3 partial payments against one invoice for a particular item that we sold two of for a unit price of $50, or a total revenue of $100:

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