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Old address still appearing on reports

edited Jan 3, 2020 12:35AM in Search / Reporting 4 comments

We're having a problem where our old address still appears on some reports and things like payment receipts. Whenever we process a payment, and then email the payment receipt to the custom, it shows our previous address.

I changed the address in every area of netsuite I could find. Most of the reports are fine, sales orders, invoices, etc... but it's the ones not used as often that have the wrong address and I can't find where to change it.

If anyone can tell me how I can change our address for the payment receipt, I would greatly appreciate it.

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