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RGA Audits to Prevent Over Crediting

edited Jan 3, 2020 12:33AM in Search / Reporting 3 comments

All,
Is there a way to audit RGA's with a saved search that will show when a duplicate is in the system? I have created searches that will show when an RGA is more than the original sales order.

The problem is with duplicate RGA's (same dollar amount and items) NS will not allow a report to be created to sum both amounts and show the duplicate. The only item that is unique is the RGA number which is auto generated.

If anyone has a solution please let me know. Here is my current search criteria:
Type: is Return Authorization

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