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Join the NetSuite community to innovate, connect, and discover what’s next.
SuiteWorld brings thousands of innovators, builders, and leaders together to learn, connect, and shape what’s next. This October, explore how to build a stronger foundation for growth through inspiring keynotes, major product reveals, hands-on sessions, and unforgettable moments—all in one place for our biggest event of the year. Register now
Issue with Commissions Pending Authorization Detail report
We started using the Commissions Pending Authorization report and noticed what looks like a bug. Our commissions are based upon payment. When we have a sale in which payments are applied over time, it seems like the system calculates the wrong commission amount. If the customer pays in one full payment, the commission in correct. Luckily, the Authorize Commissions screen is always right.
Here is an example. If the sale amount is $1000, and the commission rate is 1%. If the customer pays 1 payment, the commission in month one would be $10. On the other hand, if the customer pays in 2 payments of $500 over two months. Then the commissions report is showing $2.50 instead of $5 for each month.
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