megaphone
Update your Profile with your Support type to get your Support Type badge.
Nominate Your Peers for NetSuite Support Community's Choice of the Quarter! Submit your nomination today.
Expand your NetSuite knowledge by joining our Ask A Guru Live sessions. RSVP on this event now.
Don't miss out on our Question of the Week ! You only have until tomorrow, March 12, 2026, 2:00PM ET to comment your answers.
Now is the time to ask your NetSuite-savvy friends and colleagues to join the NetSuite Support Community! Refer now! Click here!
What Topic Should We Cover Next? Your idea could be our next feature—drop your suggestion now!
No Limits. Just possibilities. Join us for complimentary one-day events around the world and step into a future fueled by AI and limitless potential. Discover what's next at SuiteConnect Tour 2026.
Try Intelligent Payment Automation – Fee Free For Your First Month For more information, visit this thread.

Discussions

Stay up-to-date with the latest news from NetSuite. You’ll be in the know about how to connect with peers and take your business to new heights at our virtual, in-person, on demand events, and much more.
Now is the time to ask your NetSuite-savvy friends and colleagues to join the NetSuite Support Community! Refer now! Click here to watch and learn more!

Standard sales reports inaccurately reporting credit memos with discount item lines

edited Jan 3, 2020 12:26AM in Search / Reporting

All:

I've discovered a bug in NetSuite (for which a defect is already filed, #342697) that I thought it important to share because it could affect many NetSuite users.

If you create a credit memo in NetSuite with multiple lines, and all of the lines are "discount item" type items, then only the first line will show in NetSuite's standard sales reports. For example, we use a discount item called "Rebates and Allowances Credit." Sometimes our sales people will create a credit memo for a customer with multiple rebates and allowance credit lines. If the first line is for $50 and the second line is for $10,000, a standard NetSuite sales report will only show a $50 credit for the customer for that transaction.

Howdy, Stranger!

Log In

To view full details, sign in.

Register

Don't have an account? Click here to get started!

Leaderboard

Community Whiz

Quarter 1 (Jan-Mar 2026)

This Week's Leaders

This Month's Leaders

All Time Leaders