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Withholding Tax Reports (General) are available in Sandbox but not in Production

edited Jan 3, 2020 12:26AM in Search / Reporting 1 comment

Hi,

This is regarding Withholding Tax Reporting. I'm able to do the WHT setup for Thailand country and able to generate WHT reports for Thailand in sandbox. I performed the same steps in Production, WHT code setup is complete, I'm able to apple Withholding tax on Transactions. when I tried to run a report, WHT reports are not available. WHT reports are not appearing under Reports module. I Verified the WHT Suiteapp & bundle details as well. everything look same.

When I searched for some help, I've learnt that Reports > Withholding Tax > Withholding Tax Reports are for country-specific reports. Currently, this is available only for the Philippines, if you have a Philippines nexus. however, It does not make sense to me because WHT general reports are available in Sandbox.

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