megaphone
Update your Profile with your Support type to get your Support Type badge.
Nominate Your Peers for NetSuite Support Community's Choice of the Quarter! Submit your nomination today.
Expand your NetSuite knowledge by joining our Ask A Guru Live sessions. RSVP on this event now.
Now is the time to ask your NetSuite-savvy friends and colleagues to join the NetSuite Support Community! Refer now! Click here!
What Topic Should We Cover Next? Your idea could be our next feature—drop your suggestion now!
No Limits. Just possibilities. Join us for complimentary one-day events around the world and step into a future fueled by AI and limitless potential. Discover what's next at SuiteConnect Tour 2026.
Try Intelligent Payment Automation – Fee Free For Your First Month For more information, visit this thread.

Discussions

Stay up-to-date with the latest news from NetSuite. You’ll be in the know about how to connect with peers and take your business to new heights at our virtual, in-person, on demand events, and much more.
Now is the time to ask your NetSuite-savvy friends and colleagues to join the NetSuite Support Community! Refer now! Click here to watch and learn more!

Roles returned in login operation

edited Dec 2, 2019 3:16PM in SuiteCloud / Customization 7 comments

OK... I think it's better for me to just say what happened than try to formulate a question. I'm hopeless now...

I am implementing a 'switch role' operation in our website that is integrated with netsuite. Authentication is done through web services.

My user has 4 roles which all have web services permission as full: Employee Center, Developer Center (custom), Web Services Customer Center, Web Services Developer Center (custom).

My default one is Developer Center and login works fine. When I perform th nsservice.login() operation, only 3 roles are returned; all except Web Services Developer Center (custom one).

Role change is implemented by a logout and subsequent login operation with passport object populated with roleId recordref with internalId = roleNumber.toString();.

Howdy, Stranger!

Log In

To view full details, sign in.

Register

Don't have an account? Click here to get started!

Leaderboard

Community Whiz

Quarter 1 (Jan-Mar 2026)

This Week's Leaders

This Month's Leaders

All Time Leaders