Discussions
Join the NetSuite community to innovate, connect, and discover what’s next.
SuiteWorld brings thousands of innovators, builders, and leaders together to learn, connect, and shape what’s next. This October, explore how to build a stronger foundation for growth through inspiring keynotes, major product reveals, hands-on sessions, and unforgettable moments—all in one place for our biggest event of the year. Register now
Tracking Number field permissions
Hello,
I've been on hold for a total of 105 minutes with Netsuite phone support. Maybe posting here will be quicker!
I am receiving the error
[Code=INSUFFICIENT_PERMISSION] You do not have permissions to set a value for element trackingnumbers due to one of the following reasons: (standard permissions reasons listed)
when trying to update the tracking number field on a Sales Order. This was working a few months ago when I originally wrote this code.
SalesOrder so = new SalesOrder();
so.setInternalId(thisOrder.getInternalId());
so.setTrackingNumbers(thisOrder.getTrackingNumbers());
so.setShippingCost(thisOrder.getShippingCost());
WriteResponse write = _port.update(so);
Any thoughts on the cause of this? I am logging in with an Administrator role.