megaphone
Update your Profile with your Support type to get your Support Type badge.
Nominate Your Peers for NetSuite Support Community's Choice of the Quarter! Submit your nomination today.
Expand your NetSuite knowledge by joining our Ask A Guru Live sessions. RSVP on this event now.
Now is the time to ask your NetSuite-savvy friends and colleagues to join the NetSuite Support Community! Refer now! Click here!
What Topic Should We Cover Next? Your idea could be our next feature—drop your suggestion now!
No Limits. Just possibilities. Join us for complimentary one-day events around the world and step into a future fueled by AI and limitless potential. Discover what's next at SuiteConnect Tour 2026.
Try Intelligent Payment Automation – Fee Free For Your First Month For more information, visit this thread.

Discussions

Stay up-to-date with the latest news from NetSuite. You’ll be in the know about how to connect with peers and take your business to new heights at our virtual, in-person, on demand events, and much more.
Now is the time to ask your NetSuite-savvy friends and colleagues to join the NetSuite Support Community! Refer now! Click here to watch and learn more!

Tracking Number field permissions

edited Dec 2, 2019 3:15PM in SuiteCloud / Customization 10 comments

Hello,

I've been on hold for a total of 105 minutes with Netsuite phone support.  Maybe posting here will be quicker!

I am receiving the error

[Code=INSUFFICIENT_PERMISSION] You do not have permissions to set a value for element trackingnumbers due to one of the following reasons: (standard permissions reasons listed)

when trying to update the tracking number field on a Sales Order.  This was working a few months ago when I originally wrote this code.

SalesOrder so = new SalesOrder();
so.setInternalId(thisOrder.getInternalId());
so.setTrackingNumbers(thisOrder.getTrackingNumbers());
so.setShippingCost(thisOrder.getShippingCost());
WriteResponse write = _port.update(so);

Any thoughts on the cause of this?  I am logging in with an Administrator role.

Howdy, Stranger!

Log In

To view full details, sign in.

Register

Don't have an account? Click here to get started!

Leaderboard

Community Whiz

Quarter 1 (Jan-Mar 2026)

This Week's Leaders

This Month's Leaders

All Time Leaders