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We’re excited to announce that the 2025 Community Recap is now available! This special recap highlights the amazing contributions and achievements of our members over the year and celebrates the collective success of our community.
Check your personalized recap to see the impact you made in 2025 and how your efforts helped shape our community’s growth and success.
View Your 2025 Community Recap
Thank you to everyone for your passion, collaboration, and support. Here’s to building an even stronger community together in the year ahead!
Season’s greetings to you and yours! As we head into the holidays (December 24 – January 4), we want to take a moment to celebrate the incredible strength and collaboration within our community. Even during the break, you can continue to benefit from connecting with peers, searching related threads, posting your questions, and marking helpful replies as “Accepted” in the Support Community.
Please note our dedicated team will be on reduced coverage during this time, and regular responsiveness will resume on January 5. Wishing you a joyful and restful holiday season!
-The NetSuite Support Community Team
ACH and/or EFT via web service
I'm not holding out much hope given what I've read in the documentation and online help (assuming I'm understanding correctly), but here is the scenario I'm dealing with.
We take orders from individuals who pay for our services directly, however their Sales Orders are attached to one of several customers. For example, the fictional customer University of Schwa has a nursing program which requires candidates to provide the results of a criminal background check to ensure they can even be licensed in their state before paying for 4 years of school only to find out their criminal record precludes them from working as a nurse. The prospective students pay for the background check out of their own pockets, but the Sales Order is attached to the University of