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Can Invoice one customer, but not others

edited Dec 2, 2019 3:13PM in SuiteCloud / Customization 3 comments

I'm successfully adding about 60 Sales Orders a day with WS.  But then our folks have to Bulk FulFill and Bulk Bill them manually and I want to save these 2 steps/transactions.

In my testing, I can add Invoices for my test customer (5637), but not the two real ones I need it to work on (14646) .

I'm sending the same SOAP for both but the real customer fails with an "Unexpected Error".  Both customers look exactly the same and Bulk FulFill and Bill don't get any errors for them.

How do you troubleshoot this "unexpected error"?

Here is the SOAP that works:

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