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Duplicate Customer Records

edited Dec 2, 2019 3:13PM in SuiteCloud / Customization 2 comments

I'm hoping someone can help me with this.  I'm sure this will have to do with some scripting and as I have posted earlier, I'm new to scripting especially within NS so anyone with experience who would be willing to help, it would be greatly appreciated.

A few months ago I implemented a way to send customers a link to our webstore without having to log in by using the 4-digit item id number as every item on the webstore is associated with that (i.e. http://www.thatsgreatnews.com/s.nl/it.A/id.8779/.f).  This means that the actual item is not attached to any tab or accessible any other way on our webstore except with the specific link.  This has been working great but the problem we have run into is that when a customer places an order online it creates another customer record.  Currently we have someone in our office who goes through and merges the existing record that has the image file in it along with the newly created customer record from the web sale.

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