megaphone
Update your Profile with your Support type to get your Support Type badge.
Nominate Your Peers for NetSuite Support Community's Choice of the Quarter! Submit your nomination today.
Expand your NetSuite knowledge by joining our Ask A Guru Live sessions. RSVP on this event now.
Now is the time to ask your NetSuite-savvy friends and colleagues to join the NetSuite Support Community! Refer now! Click here!
What Topic Should We Cover Next? Your idea could be our next feature—drop your suggestion now!
No Limits. Just possibilities. Join us for complimentary one-day events around the world and step into a future fueled by AI and limitless potential. Discover what's next at SuiteConnect Tour 2026.
Try Intelligent Payment Automation – Fee Free For Your First Month For more information, visit this thread.

Discussions
Stay up-to-date with the latest news from NetSuite. You’ll be in the know about how to connect with peers and take your business to new heights at our virtual, in-person, on demand events, and much more.
Now is the time to ask your NetSuite-savvy friends and colleagues to join the NetSuite Support Community! Refer now! Click here to watch and learn more!

Response is not Well-Formed XML

edited Dec 2, 2019 3:12PM in SuiteCloud / Customization 3 comments

I am getting a response is not well-formed XML error after executing a search over the customer table. This error is not generated on every search, but appears to be generated when a valid record is being returned.

I have attached the request soap. The response soap is not appearing in the Integration and Automation Usage Summary By Job report.

[Edit]
Upon further inspection I have found that the XML is missing the root node. This error occurs with any customer search I execute that will return a record.
[/Edit]

Thanks,
Ryan

Request Soap

  <?xml version="1.0" encoding="utf-8" ?>   - <soap:Envelope xmlns:soap="

Howdy, Stranger!

Log In

To view full details, sign in.

Register

Don't have an account? Click here to get started!

Leaderboard

Community Whiz

Quarter 1 (Jan-Mar 2026)

This Week's Leaders

This Month's Leaders

All Time Leaders