Discussions

Stay up-to-date with the latest news from NetSuite. You’ll be in the know about how to connect with peers and take your business to new heights at our virtual, in-person, on demand events, and much more.
Now is the time to ask your NetSuite-savvy friends and colleagues to join the NetSuite Support Community! Refer now! Click here to watch and learn more!
Update your Profile with your Support type to get your Support Type badge.
Nominate Your Peers for NetSuite Support Community's Choice of the Quarter! Submit your nomination today.
No Limits. Just possibilities.
Join us for complimentary one-day events around the world and step into a future fueled by AI and limitless potential. Explore new breakthroughs, sharpen your skills, and connect with experts who are shaping what’s next. Experience bold keynotes, interactive learning, and connections that span the global NetSuite community. Discover what's next at SuiteConnect Tour 2026.
Try Intelligent Payment Automation – Fee Free For Your First Month

Intelligent Payment Automation, powered by BILL (aka Bill.com), lets you automate payments, manage vendor details, and bank account information within NetSuite.

The SuiteApp is available to organizations based in the U.S. with a valid U.S. address, or to global customers (except Canada, China, and Japan) with U.S. business subsidiaries. It only supports payments to vendors operating in the United States.

For more information, visit this thread.
Community Articles: What Topic Should We Cover Next? Your idea could be our next feature—drop your suggestion now and spark the next big discussion!

How to set customer status (entityStatus) to prospect?

edited Dec 2, 2019 3:11PM in SuiteCloud / Customization

Hi,

What I want to do is to set the customer status in an add operation. By default, customers are always added as Closed-Won. I want to have a choice to add them as Prospects. It was suggested to set the entityStatus property in an older discussion so I tried to change the entityStatus property of a customer record:

   RecordRef statusrec = new RecordRef();  statusrec.type = RecordType.customerStatus;  statusrec.typeSpecified = true;  statusrec.internalId = "7";  cust.entityStatus = statusrec; 


When it comes to adding this customer, it fails with an error "That record does not exist." Without the code above, it adds fine. I took that internal ID (7) from the source code of one of the customer pages in UI. There was a javascript array for customer status field with all the IDs. I am not 100% sure about the record type either.

Howdy, Stranger!

Log In

To view full details, sign in.

Register

Don't have an account? Click here to get started!

Leaderboard

Community Whiz

Quarter 1 (Jan-Mar 2026)

This Week's Leaders

This Month's Leaders

All Time Leaders