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Abstract Type error

edited Dec 2, 2019 3:10PM in SuiteCloud / Customization 4 comments

I'm trying to test the NetSuite WebServices interface to determine it's suitability for some features I'm working on.

I am sending a raw SOAP request to get around any potential issues with ColdFusion (and I know those do exist).  I sent the exact request from the documentation

[INDENT]
<soap:Body>
<platformMsgs:get>
<platformMsgs:baseRef internalId="983" type="customer" xsi:type="platformCore:RecordRef">
  <platformCore:name/>
</platformMsgs:baseRef>
</platformMsgs:get>
</soap:Body>
[/INDENT]

I received the following error. [INDENT]soapenv:Server.userExceptionorg.xml.sax.SAXException: {urn:core_2_5.platform.webservices.netsuite.com}BaseRef is an abstract type and cannot be instantiatedpartners-java004.svale.netledger.com[/INDENT]

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