Discussions
Stay up-to-date with the latest news from NetSuite. You’ll be in the know about how to connect with peers and take your business to new heights at our virtual, in-person, on demand events, and much more.
New AI Community Guidelines. Please review and follow them to ensure AI use stays safe, accurate, and compliant.
Invalid contact reference key when updating Customer
I have some code that searches for a Customer by email address using CustomerSearchBasic. I get back a Customer object. It has internal id 2195.
After I get the Customer object back, I call several methods to set fields on the object (email, firstname, lastname, etc).
I also pull out the addressbook list, edit it, and save it back on the Customer record.
I then call the update method on the service manager to push the changes back to Netsuite.
At that point, I get back this error message: Invalid contact reference key 2195.
This is strange. I sent a Customer object but for some reason, Netsuite thinks the internal ID I sent belongs to a Contact.
0