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Help decoding an error message

edited Dec 2, 2019 3:08PM in SuiteCloud / Customization

I received an error message when trying to import records into NS. Now I get the general idea as to why it failed (value not in dictionary), but if anyone could shed some light as to where it failed, I would be most appreciated.

--------------------------------------------------------------------------  Timestamp: 10/20/2008 3:42:18 PM Title:Error Processing Lead Category: Record Processing  Message: System.Collections.Generic.KeyNotFoundException: The given key was not present in the dictionary.     at System.ThrowHelper.ThrowKeyNotFoundException()     at System.Collections.Generic.Dictionary`2.get_Item(TKey key)     at Explore.Onvia.Program.<copyComplexFields>b__4(String p)     at System.Collections.Generic.List`1.ConvertAll[TOutput](Converter`2 converter)     at Explore.Onvia.Program.copyComplexFields(Customer nsCust, Lead src)     at Explore.Onvia.Program.transform(Lead src) UserID - 12345 NetSuite ID - unknown

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