megaphone
Update your Profile with your Support type to get your Support Type badge.
Nominate Your Peers for NetSuite Support Community's Choice of the Quarter! Submit your nomination today.
Expand your NetSuite knowledge by joining our Ask A Guru Live sessions. RSVP on this event now.
Stay in the know of how NetSuite can help grow your business with our guides, webinars, and events. Subscribe Here
What Topic Should We Cover Next? Your idea could be our next feature—drop your suggestion now!
No Limits. Just possibilities. Join us for complimentary one-day events around the world and step into a future fueled by AI and limitless potential. Discover what's next at SuiteConnect Tour 2026.
Try Intelligent Payment Automation – Fee Free For Your First Month For more information, visit this thread.

Discussions

Stay up-to-date with the latest news from NetSuite. You’ll be in the know about how to connect with peers and take your business to new heights at our virtual, in-person, on demand events, and much more.
Now is the time to ask your NetSuite-savvy friends and colleagues to join the NetSuite Support Community! Refer now! Click here to watch and learn more!
Stay in the Know

Be sure you're subscribed to NetSuite communication to stay in the know about monthly happenings, updates and announcements. Subscribe

SupportCaseSearchAdvanced, fails when calling saved search

edited Dec 2, 2019 3:07PM in SuiteCloud / Customization 10 comments

Hi,

I'm trying to run a SupportCaseSearchAdvanced. Not entirely sure what i'm doing so i've lifted an example code out of the userguide and amended it below for a support case search which I have created.


// create search object          SupportCaseSearchAdvanced supportCaseSearch = new SupportCaseSearchAdvanced();          //set saved search id          supportCaseSearch.savedSearchId = "131";          // perform the search          NetSuiteService nss = new NetSuiteService();          SearchResult result = nss.search(supportCaseSearch);          return result; 


However I get the following error on the following line:

SearchResult result = nss.search(supportCaseSearch);

Error Message:
"Your connection has timed out.  Please log in again."

Is this the correct code to call a saved search?

Thanks

Howdy, Stranger!

Log In

To view full details, sign in.

Register

Don't have an account? Click here to get started!

Leaderboard

Community Whiz

Quarter 1 (Jan-Mar 2026)

This Week's Leaders

This Month's Leaders

All Time Leaders