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Newbie confusion

edited Dec 2, 2019 3:05PM in SuiteCloud / Customization 11 comments

I'm not very well understanding the structure of NetSuite...

When I log on to the NetSuite web page, and browse around the CRM interface, I can access financial information about a customer, and see open invoices, open balance, etc..

I'm trying to access that information via C# and SuiteTalk, but having a few problems:

1. The customer.balance property(ies) don't tie out to the online interface (they're usually all 0.00).

2. I'm wondering if the balance is calculated in realtime by adding up open invoices.. no dice there, either.  I get totals, but they don't match up to the online interface.

3. I'm wondering if the totals match up to the sum of the invoice items.. but I can't seem to figure out how to get down into the invoice's line items.

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