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odd XML errors on web services requests

edited Dec 2, 2019 3:05PM in SuiteCloud / Customization 5 comments

Has anyone else encountered strange errors related to XML parsing on your web services requests recently?  A few days ago we started seeing an unusual number of error responses like this:
org.xml.sax.SAXParseException: The element type "n5:escription" must be terminated by the matching end-tag "</n5:escription>"
org.xml.sax.SAXException: Invalid type: {urn:core_2008_2.platform.webservices.netsuite.com}BooleanCustomFielRef
org.xml.sax.SAXException: Invalid type: {urn:core_2008_2.platform.webservices.netsuite.com}StringCustomFieldef

I'm by no means a perfect typist, but I would swear on a stack of twenties that these misspellings appear nowhere in our application code.  The odd part is that the error is the same for a given request (i.e. a given sales order) and so it is repeatable.  I have produced wiredumps showing exactly what we're sending, and it looks fine here.  However, the error makes it look like single characters are being dropped somewhere along the way.  Am I going crazy here?

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