Discussions
Stay up-to-date with the latest news from NetSuite. You’ll be in the know about how to connect with peers and take your business to new heights at our virtual, in-person, on demand events, and much more.
Now is the time to ask your NetSuite-savvy friends and colleagues to join the NetSuite Support Community! Refer now! Click here to watch and learn more!
Stay in the Know
Be sure you're subscribed to NetSuite communication to stay in the know about monthly happenings, updates and announcements. Subscribe
Be sure you're subscribed to NetSuite communication to stay in the know about monthly happenings, updates and announcements. Subscribe
Please note that on Friday, March 20, 2026, at 8:00 PM Pacific time, our Case Management System will undergo a scheduled maintenance for approximately 4 hours. During this time, case creation via SuiteAnswers will be unavailable and inbound calls will be routed to Customer Service.
User event suitescripts not firing on webservices interaction with sales order record
Hi
I'm working on a webservice integration for a client of my company who have user event SuiteScript on their sales orders which has been firing on the update of the sales order records. The operation of this script is interfering with our integration, so I'm having to make some alterations to it. I've added the script to our testing account (we have our own test account which is a normal NetSuite account, as compared to the client's sandbox account) and I can't get it to fire on webservice interaction. I've read through the forums, and checked that the disable server
0