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• New NetSuite Prompt Studio Contest
• And more!
Check out this thread to learn more!
INVALID_KEY_OR_REF error when trying to add a promoCode to a Sales Order
Hi,
I'm currently having issues adding a promoCode to a Sales order using the Ruby netsuite gem.
The sales order is created successfully, and as a callback, I'm trying to update the promoCode in the SO.
The promoCode is found successfully by the API using the internal ID, but the update action fails.
Invalid promocode reference key 13 for entity 2723.
The key is valid, and the promoCode is valid for ALL customers.
<em>if</em> sales_order.add <em>unless</em> shipment_data[:promotion_code].nil? promocode = NetSuite::Records::PromotionCode.get(shipment_data[:promotion_code].to_i) sales_order.update(promo_code: promocode) <em>end</em> <em>else</em> raise "Error when uploading #{shipment_data[:external_shipment_number]}" <em>end</em> 0