Discussions
Stay up-to-date with the latest news from NetSuite. You’ll be in the know about how to connect with peers and take your business to new heights at our virtual, in-person, on demand events, and much more.
New AI Community Guidelines. Please review and follow them to ensure AI use stays safe, accurate, and compliant.
Please note that on Saturday, April 18, 2026, at 8:00 PM Pacific Time, our Case Management System will undergo a scheduled maintenance for approximately 15 minutes. During this time, case creation via SuiteAnswers will be unavailable and inbound calls will be routed to Customer Service.
How to get defaulted/looked up values when entering Customer Deposit
Am trying to enter a Customer Deposit record for a sales order using SuiteTalk. I set the customer, then the salesorder, then the paymentmethod and then call AddRecord and then I get USER_ERROR: "Please enter value(s) for: Payment Amount".
However, when I follow the same process in the UI then payment (Payment Amount) is set automatically to the value of the sales order.
How can I get the same behaviour in SuiteTalk?
(I'm using WDSL 2018.1 and USE CONDITIONAL DEFAULTS ON ADD is checked.)
I have asked this question at StackOverflow too: https://stackoverflow.com/questions/53520790/how-to-get-defaulted-looked-up-values-when-entering-customer-deposit
0