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Trend Graph line is always at 0

edited Dec 2, 2019 2:01PM in Account Administration

I created a Saved Search for a Custom Record Type for "Customer Unit Volume by Period" and added it to my Home Dashboard as a KPI to see Total unit volume across all Customers.  Since I added the Period filter, I am able to compare periods and the Trend Graph shows monthly/quarterly/annual numbers correctly.

However, when I add this same Search to the Customer Dashboard to see the unit volume for a particular Customer, the numbers display properly in the KPI portlet but the line in the Trend Graph is always 0.  I have a Customer filter too so I'm not quite sure what the issue is.  What am I doing incorrectly?

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