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Publishing Dashboard Not Working

edited Dec 2, 2019 2:01PM in Account Administration 5 comments

I have created a custom tab, and under the 'Audience' tab I have ticked 'All' for Employees. This tab is set to the Classic Center.

I then went about customizing the tab, adding searches, snapshots, KPI meters, etc.

Finally I went to my home screen, clicked 'Publish Dashboard', and under 'Apply To Tabs' ticked the new tab to apply it to. However under 'Apply To Roles' all I can choose is 'Full Access'. I wasn't sure if that mattered so chose it anyway (it is the only option), and ticked 'Override existing users settings'.

Once it was published I checked with two other users, one who was logged in as Administrator and one logged in as a sales role (both using the classic interface), and they could see the new custom tab, but when they go to it all they see is the tab as I first saw it before I set it up properly...so, they see blank portlets basically.

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