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setting all outbound support email to one address

edited Nov 22, 2019 10:33AM in CRM 5 comments

Is it possible to set all outbound support e-mail to a single email address - that is - when a support rep updates i case I would like the email address to the user to read... "support@emanio.com" instead of "first.last@emanio.com"

I can't find a setting for this to be enabled - anyone know if it is possible?

Thanks

Walter

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