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Incorrect Unsubscribe Info in Case Form Auto-Replies

edited Nov 22, 2019 10:32AM in CRM

Hey all,

I was testing the automated replies for case creation through our online forms and ran into a strange bug. The unsubscribe information that NetSuite tacks onto the bottom of the email referred to a completely different company that the one that submitted the case. I did it again and it referred to another company, seemingly a random selection from out list of customers.

I just turned off the unsubscribe features at the bottom, but this seemed like generally disconcerting behavior. Has anyone seen anything similar?

-Erik

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