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Campaigns and individually sent emails
What can I do about this?
How can I end up with a campaign analysis that includes email activity?
We want a 360-degree view of communication and activities with customers, all capable of being counted and analyzed by campaign.
It appears, however, that we cannot relate individually sent emails (eg. from a customer or transaction record) to a campaign.
For activities (phone calls, events) I'm able to do this by adding a custom field that sources from Lead Source.
Thank you,
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