megaphone
Update your Profile with your Support type to get your Support Type badge.
Nominate Your Peers for NetSuite Support Community's Choice of the Quarter! Submit your nomination today.
Stay in the know of how NetSuite can help grow your business with our guides, webinars, and events. Subscribe Here
What Topic Should We Cover Next? Your idea could be our next feature—drop your suggestion now!
No Limits. Just possibilities. Join us for complimentary one-day events around the world and step into a future fueled by AI and limitless potential. Discover what's next at SuiteConnect Tour 2026.
Try Intelligent Payment Automation – Fee Free For Your First Month For more information, visit this thread.
New AI Community Guidelines. Please review and follow them to ensure AI use stays safe, accurate, and compliant.
Don't miss out on our Question of the Week! You only have until tomorrow, May 5, 2026, 8:30PM ET to comment your answers.

Discussions
Stay up-to-date with the latest news from NetSuite. You’ll be in the know about how to connect with peers and take your business to new heights at our virtual, in-person, on demand events, and much more.
New AI Community Guidelines. Please review and follow them to ensure AI use stays safe, accurate, and compliant.
Narrative Insights is Temporarily Unavailable due to an Infrastructure Issue. Learn how This Impacts Your Account and What to Expect While the Feature is Disabled.

Adjustment Rep not appearing on Sales Team

edited Nov 22, 2019 10:31AM in CRM 2 comments

Hello,

I'm afraid that this is another "In 2007.0 NetSuite no longer...".

We have some Sales Teams set up and within this Sales Team we have a member that is an Adjustment Rep, e.g.:
Sales Rep 1 100%
Sales Rep 2 100%
Sales Rep 3 100%
Adjustment Rep -200%

On a customer record (or transaction record) when the Sales Team is selected only the Sales Reps appear on the record, the Adjustment Rep is ignored. The contributions are then wrong as they total 300%. I am able to add the Adjustment Rep manually.

I have spoken to support and they have not been able to re-create the issue and so are now ignoring it. They've even turned off the support line to stop me getting through (or am I getting paranoid!

Howdy, Stranger!

Log In

To view full details, sign in.

Register

Don't have an account? Click here to get started!

Leaderboard

Community Whiz

Quarter 2 (Apr-Jun 2026)

This Week's Leaders

This Month's Leaders

All Time Leaders