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• New NetSuite Prompt Studio Contest
• And more!
Check out this thread to learn more!
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Don’t miss your chance to meet our SuiteGurus—NetSuite Support professionals and subject matter experts with extensive experience in select product areas, including OneWorld, Advanced & Basic Accounting, Supply Chain Management, Receivables & Payables, CRM, Account Administration, and the SuiteCloud Platform. Full Conference attendees can prebook exclusive 30-minute one-on-one sessions for your product questions.
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Adjustment Rep not appearing on Sales Team
Hello,
I'm afraid that this is another "In 2007.0 NetSuite no longer...".
We have some Sales Teams set up and within this Sales Team we have a member that is an Adjustment Rep, e.g.:
Sales Rep 1 100%
Sales Rep 2 100%
Sales Rep 3 100%
Adjustment Rep -200%
On a customer record (or transaction record) when the Sales Team is selected only the Sales Reps appear on the record, the Adjustment Rep is ignored. The contributions are then wrong as they total 300%. I am able to add the Adjustment Rep manually.
I have spoken to support and they have not been able to re-create the issue and so are now ignoring it. They've even turned off the support line to stop me getting through (or am I getting paranoid!
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