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Filling new Contact record with Customer/Other Contact Data

edited Nov 22, 2019 10:31AM in CRM

We have a huge issue:

Our new contact records are being automatically filled with information from the Customer Record and other Contacts associated with that Customer.
For example,  ABC Company has 2 contacts:  Mary Jo and John Doe.  When I add a third Contact (Joe Schmo)  He will have the address of ABC Company (which is fine) but his email address <if one is not entered> automatically defaults to maryjo@abccompany.com
This is a problem when it comes to Marketing and email blasts, as Mary Jo will then get two-three-four-more? emails.
It appears to be completely random with the information that it pulls.

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