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We’re excited to announce that the 2025 Community Recap is now available! This special recap highlights the amazing contributions and achievements of our members over the year and celebrates the collective success of our community.
Check your personalized recap to see the impact you made in 2025 and how your efforts helped shape our community’s growth and success.
View Your 2025 Community Recap
Thank you to everyone for your passion, collaboration, and support. Here’s to building an even stronger community together in the year ahead!
Outlook Integration Field Mapping
I have a case where I save an email from Outlook to NetSuite, and it does not correctly label the email.
Case-
sales person sends email to supplier from an oppurtunity. Supplier responds to Manager. Manager saves email to opportunity in Netsuite
Result -
Email is saved but the 'Author' of the email is the client owning the opportunity. However this is not correct
Now I can see why it is probably doing it, but it is wrong. IT also makes it impossible to see in Netsuite what actually happened during this sales process.
I have tried associated the supplier contact with the opportunity, but the supplier contact needs to be associated with customer. Is it possible to have the Outlook integration refer link correctly?
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