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software support contract item

edited Nov 22, 2019 10:31AM in CRM 1 comment

If a customer purchases software from my company, they have the option of purchasing a 12 month support contract at 25% of the retail price.  Is there a way to setup something like this in NetSuite, so the contract item's price is dynamic?

What I don't want to do is create a separate contract item for each piece of software.  I just want one contract item that can be applied to all of our different software.  Is this possible?

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