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Solutions from cases - is that possible

edited Nov 22, 2019 10:30AM in CRM 3 comments

Is it possible to take (besides cutting and pasting) information from a case and have it automatically create a solution or at least get you started on it?

Right now it appears that the only way to create a solution is to go 
Lists=>Support=>Solutions=>New

Is there another way?

Much thanks!

-Sig

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