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cases: can't see columns in case list

edited Nov 22, 2019 10:30AM in CRM 7 comments

Browser: Firefox 2.0.0.12
OS: Mac 10.4.11

Steps
1. go to cases > cases overview
2. under cases choose "edit view"
3. add some fields to the view and save
4. go back to cases > cases overview

Expected result
The fields I added to the view will show in the cases list

Actual result
The fields I added to the view do not show in the cases list.  I have tried clicking the "refresh" button, widening the window as far as it goes (I have a dual monitor setup: 24" and 15"), forcing a browser refresh, clearing my cache + restarting my browser.

Steps (cont.)
5. go to cases > cases links > cases

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