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Partner on a sales order

edited Nov 22, 2019 10:30AM in CRM 2 comments

Has anyone noticed that once the partner field is populated on a sales order the value in that field cannot be changed to blank.

For some reason which is to be determined some of our web sales orders are being populated with a partner record (it appears to be random).  The partner code is only on the sales order and not in the customer record.  In order to correct the sales orders we would like to remove the partner value in the sales order but once you edit and save the transaction the field automatically populates with the partner value again.

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