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Company link on support case opening vendor record

edited Nov 22, 2019 10:28AM in CRM 2 comments

Hi Guys,

I'm having an issue where my support guys assigning cases to our customers that also have an 'other relationship' of type vendor.

When the click on the company link on the support case to open the customer record, it is trying to open the vendor record which they do not have permissions to.

Is there a way to default which 'type' is opened to customer?

Thanks

Ross

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