Discussions
Stay up-to-date with the latest news from NetSuite. You’ll be in the know about how to connect with peers and take your business to new heights at our virtual, in-person, on demand events, and much more.
Now is the time to ask your NetSuite-savvy friends and colleagues to join the NetSuite Support Community! Refer now! Click here to watch and learn more!
Update your Profile with your Support type to get your Support Type badge.
Expand your NetSuite knowledge by joining our Ask A Guru Live sessions. RSVP on this event now.
Uncover the power of data with the Analytics Hub —your ultimate guide to mastering NetSuite Saved Searches and Reports. Simplify the complex and unlock your organization's true potential. Dive into the Analytics Hub now and soar to new heights!
To help you get the most out of your 2025.2 Release Preview account, review the topics outlined in the 2025.2 Release Preview Guide.
Share Your SuiteWorld Experience & Earn a Special Badge!
Intelligent Payment Automation version 1.0.3 is now available in the SuiteApp Marketplace. The SuiteApp, powered by BILL, lets you automate payments, manage vendor details, and bank account information within NetSuite. Learn more
Notefication or Alert of Inbound Email
We have automated email notification to advise customers of their appointmentment with a representitive, however sometimes customers reply to their email notefication.
How can we achieve an alert to notify the rep/event organiser that a reply has returned (it goes straight to the Netsuite Customer record).
We have the same issue with outbound text reminder notification. Sometimes the customer replies to the text message.... any ideas??
Thanks...
Ideally the returned inbound email (and/or text reply - which appears as an email) would appear in a task list or activity list, with our ability to display the list to a user or group of users.
0