Discussions
Stay up-to-date with the latest news from NetSuite. You’ll be in the know about how to connect with peers and take your business to new heights at our virtual, in-person, on demand events, and much more.
Now is the time to ask your NetSuite-savvy friends and colleagues to join the NetSuite Support Community! Refer now! Click here to watch and learn more!
Return Authorization in Customer centre
How is everyone using the Return Authorization link in Customer centre?
Is anyone giving customers the CREATE access to create a ReturnAuthorization? What is the procedure and how are you handling a new Return Authorization when someone creates a new Return Authorization?
How do I prevent customers from entering Return Authorization through Customer Centre when the items are not valid for Return? I want to prevent people from sending things back inappropriately and requesting return when they are not entitled to. In terms of process flow, how is this being managed?
0