Discussions
Stay up-to-date with the latest news from NetSuite. You’ll be in the know about how to connect with peers and take your business to new heights at our virtual, in-person, on demand events, and much more.
Now is the time to ask your NetSuite-savvy friends and colleagues to join the NetSuite Support Community! Refer now! Click here to watch and learn more!
Update your Profile with your Support type to get your Support Type badge.
Expand your NetSuite knowledge by joining our Ask A Guru Live sessions. RSVP on this event now.
Uncover the power of data with the Analytics Hub —your ultimate guide to mastering NetSuite Saved Searches and Reports. Simplify the complex and unlock your organization's true potential. Dive into the Analytics Hub now and soar to new heights!
To help you get the most out of your 2025.2 Release Preview account, review the topics outlined in the 2025.2 Release Preview Guide.
Share Your SuiteWorld Experience & Earn a Special Badge!
Intelligent Payment Automation version 1.0.3 is now available in the SuiteApp Marketplace. The SuiteApp, powered by BILL, lets you automate payments, manage vendor details, and bank account information within NetSuite. Learn more
Reply Email Address to Cases
When a case is created, we see that a "reply to" email address is created so that email message replies can be directly associated with the case. These seem to be of the form <cases.NLCORP.2764660_5250306_1816247.de4984a6b7@cases.netsuite.com>.
Is this email address stored anywhere in the case so that we can expose it and use it. I typically use Apple Mail to send emails to folks but from time to time I want a message stored in Netsuite related to the case. If I could just bcc the case reply to email, then the message could be stored in Netsuite.
0