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Join the NetSuite community to innovate, connect, and discover what’s next.
SuiteWorld brings thousands of innovators, builders, and leaders together to learn, connect, and shape what’s next. This October, explore how to build a stronger foundation for growth through inspiring keynotes, major product reveals, hands-on sessions, and unforgettable moments—all in one place for our biggest event of the year. Register now
Case management for multiple stores without ecommerce module?
We would like to use the helpdesk / case management features of Netsuite to support multiple stores. We plan to use external stores via web-services. Is it possible to present helpdesk areas that are tied to the domain (via subdomain or similar) for each one of our webstores? Can emails be sent out (I assume using scripting) from the domain tied to the customer record? Should we plan to rely on an external helpdesk tool instead?
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