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status of estimate

edited Nov 22, 2019 10:26AM in CRM

We now hope that estimate's records' status could be changed to closed through editing. In fact, I have created another customer status through setup->sales->customer status->new. But even if I change the status to be close, which I have created. When I browse to the page, the page header still shows "Estimate Processed" not "Estimate Closed", however, the field for status shows the value of the customer status "closed".

A colleague of mine said that when the guy ship the items from the warehouse, the estimate will become closed. Where can I do that? Besides, is it the only way that the status could changed.

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