Discussions
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Update: Narrative Insights has been restored and is now available.
Narrative Insights is Temporarily Unavailable due to an Infrastructure Issue. Learn how This Impacts Your Account and What to Expect While the Feature is Disabled.
Narrative Insights is Temporarily Unavailable due to an Infrastructure Issue. Learn how This Impacts Your Account and What to Expect While the Feature is Disabled.
Partners or customers? which one to use?
Scenerio: Customers are individuals or companies that uses Loyalty card to redeem rewards at Merchants (Also customer records).
Customers received rewards
Merchants received Carbon credits when customers uses cards at Merchants.
At the end of the month, pays Merchants commissions/Carbon credits
Need to know which Merchants/Customers referred people to program and pays commission
Currently, both merchants and customers are Customer Records.
If I need to track commissions/referrals from both customers and merchants, should I use Partners instead?
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