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Narrative Insights is Temporarily Unavailable due to an Infrastructure Issue. Learn how This Impacts Your Account and What to Expect While the Feature is Disabled.
Outbound Calling Campaign?
Has anyone set up an outbound (phone) calling campaign?
Example:
I have 17,109 records that need to be contacted by phone, individually.
I have 4 outbound callers, waiting to call them.
Ideally, the campaign would feed individual names randomly (or by geographic area) to each caller, until all 17,109 have been called. As soon as a call is completed, the system would automatically offer a new record to the caller(s).
The campain would prevent duplicate calls, by recognizing that a record has either been called or not.
I don't need predicitve dialing, as the callers can dial the phone themselves, but I do need NetSuite to provide them each with a unique list of names to call daily.
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