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SuiteWorld October 6 - 9, 2025: Agenda Builder is live!
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Read on for the latest updates including:
• Agenda Builder launch
• SuiteWorld On Air registration
• New NetSuite Prompt Studio Contest
• And more!
Check out this thread to learn more!
Can internal cases be marked as private?
Hi -
We are using the case functionality for both an internal help desk as well as for external customer support. Does anyone know if there is a way to have an internal case marked as private so the internal discussion can only be seen between the 2 employees involved in the case?
Thank you.
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