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Replacing a Sales Rep with Team Selling
I am trying to replace a sales rep that is no longer with our company. Ideally I can round robin their leads.
I first tried to mass update and remove them using the "Remove sales team member". This gives me an error, and I found something in Suite Answers stating that the sales rep must be at 0% or the mass update will fail.
Fine, so I try to update the sales rep through .csv updating. I set the customer and sales rep and contribution to 0% BUT that gives me back an error "Total contribution for sales reps is 0.0%. It must be 100%. Please modify contributions."